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📜 Terms, Privacy & Payment Policies

eDigiTech's official legal terms, privacy practices, and payment guidelines. Last updated: January 2026.

🔒 Data Protected ⚖️ Pune Jurisdiction Only. ✅ GDPR-Aligned 📋 Clear & Transparent
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Terms & Conditions

📚 Introduction

Please read these Terms and Conditions ("Terms") carefully before using the https://edigitech.in/ website ("Service") operated by eDigiTech ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our Services.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

🚫 Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

⚠️ Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an availability basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

➟ The Service will function uninterrupted, secure, or available at any particular time or location
➟ Any errors or defects will be corrected
➟ The Service is free of viruses or other harmful components
➟ The results of using the Service will meet your requirements

eDigiTech does not warrant any of the above conditions.

⚖️ Governing Law

These Terms shall be governed in accordance with the laws of Pune, Maharashtra, India, without regard to its conflict of law provisions.

⚖️ All disputes are subject to Pune Jurisdiction Only.

🔄 Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

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Privacy Policy

📝 Overview

This Privacy Policy describes how we use and process your personal information. By visiting and using eDigiTech's website, you are accepting the practices described in this Privacy Policy. This Policy explains what happens to any personal data that you provide to us, or that we collect from you while you visit our site. We do update this Policy from time to time, so please review it regularly.

👤 Personal Information We Collect

We use the information that we collect from you to provide our services to you. In addition, we may use the information for one or more of the following purposes:

✓ To provide information to you that you request from us relating to our products or services
✓ To provide information relating to other products that may be of interest to you — only where you have consented to receive such information
✓ To inform you of any changes to our website, services, goods, and products

🔒 Data Security

In operating our website/web application it may become necessary to transfer data collected from you for processing. By uploading your data to our server, you agree to this transfer. We take all reasonable steps to ensure your data is treated securely.

✅ Any data uploaded to our websites and web applications is not permanently stored by us and is flushed after processing.

🚫 Disclosing Your Information

We do not sell, trade, or rent users' personal identification information or data to others. Your data remains private and is used solely for providing our services to you.

🔒 We never sell or share your personal data with third parties for marketing purposes.

✅ Terms Acceptance

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

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Payment Policy

📙 Overview

eDigiTech believes in helping its customers as far as possible, and has therefore a considerate cancellation policy. We, as a merchant, provide a service that comes in the form of intangible services. Therefore the product cannot be returned or refunded. It can be used immediately upon receipt.

❌ Cancellation Policy

➟ All cancellation requests must be submitted by e-mail. Your request will not be considered valid unless and until you receive confirmation from us.
➟ We take a minimum of 10–15 working days to process the cancellation request.
➟ Cancellation of project is based on the service level agreement (SLA) agreed with the client while starting the project.
➟ Once a project is released for beta delivery, it cannot be cancelled.
➟ In the event of mutual cancellation, the client must pay for efforts invested up to the date of cancellation.
➟ Source code, design, or any other material will not be delivered if payment is not fully settled.
No cancellation will be entertained after delivery of the product.

💳 Refund Policy

Most of our services are intangible, therefore a No Refund Policy applies in most cases.

⚠️ Exception: If a customer paid twice for one transaction by mistake, the duplicate transaction amount will be refunded via the same payment source within 7–10 working days.

🚚 Service Delivery

We are a service business and do not deliver tangible items. Our deliverables are in the form of Design Files, Software Code, and Compiled Applications — delivered electronically via our collaboration tools or email.

⏰ Service will be delivered within 60 minutes of Payment Confirmation during working hours.

After delivery, you are responsible for saving a copy of the delivered electronic files on your server or any storage media.